include, but are not limited to Serves as a sales representative for all senior products. Generates prospects for new business through First Mid channels. Meets with the prospects to gather underwriting information, to deliver quotes, and close sales. Handles customer service requests in conjunction with other staff members. Develop and maintain a working relationship with

include, but are not limited to Reviews the Payment Privilege/Start New Accounts for the financial institution, contacting the account holders by telephone calls and letters. Manage the collection of NSF payment privilege accounts daily. Approves personal collection activities regarding workouts of Restart Payment Privilege, providing tracking and reporting. Reports accoun

include, but are not limited to Delivers outstanding customer service at all times, including proactively anticipating customer needs, maintain frequent and professional customer communication and responding quickly to service requests. May manage or supervise other team members. May lead departmental or divisional initiatives on permanent or ad hoc basis. Maintains high d

include, but are not limited to Answer handbook questions as they come into the HR inbox and point managers to specific instruction guides. Follow up with managers on past due tasks (90 day reviews or inputting goals into system). Providing managers with administrative access to systems. Conducting Teller/Universal Banker phone screens. Put in IT tickets for employee chang

include, but are not limited to Perform financial statement reviews on existing and prospective commercial and ag loan relationships. Monitors adherence to lending policies for existing and prospective relationships. Create professional financial analysis presentations for review by lending personnel and makes risk grade recommendations Compiles data to complete industry a

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi